About Us

Who we are · bamae

Our Company

bamae is a United Kingdom-based supplier specialising in refrigerant products and related solutions. We operate with a focus on reliability, compliance, and professional service, serving both individual customers and commercial clients across the UK.

Our Mission

Our mission is to provide high-quality refrigerant products with fast delivery, transparent policies, and dependable customer support. We are committed to maintaining industry standards whilst offering a streamlined and secure purchasing experience.

What We Offer

• Refrigerant products compliant with UK and industry regulations
• Secure and verified checkout process
• Fast and reliable shipping from our UK facility
• Clear return, warranty, and customer protection policies in line with UK consumer law

Compliance and Standards

We operate in accordance with applicable UK regulations for refrigerant handling and shipping, including environmental and hazardous material requirements under the F-Gas Regulation and Health and Safety Executive guidelines. Our processes are aligned with industry compliance standards to ensure safe handling and delivery.

Customer Commitment

We prioritise transparency and customer trust. Our policies—including shipping, returns, warranty, and privacy—are clearly defined to provide a secure and predictable experience for every order. You are protected by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Secure Transactions

All payments are processed through secure, encrypted systems that meet industry standards. We do not store sensitive payment information, ensuring your data remains protected in full compliance with UK GDPR and the Data Protection Act 2018.

Customer Support

Our support team is available to assist with product enquiries, order tracking, and after-sales service. We aim to respond promptly and provide clear, accurate information to all customers.

Business Information